Recently a new scam has emerged, involving calls from fake call centres, and pretending to be from Your ISP/Windows/Microsoft.
The scam uses social engineering to trick users over the phone into believing they are infected, then tries to get them to download fake/rogue software as well as connect to a remote 'support' session and charge them money for the software.
You can read more information about this scam on the Sophos Security Blog:
http://nakedsecurity.sophos.com/2010/11/04/sick-of-call-centres/
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